Frequently Asked Questions
1 Are you a trading company or manufacturer?
We are a professional factory. We have specialized in micro DC motors and DC gear motors for more than 14 years, ensuring high-quality production and technical expertise.
2 What are your payment terms for new customers?
For new clients, we support various payment methods including online assurance orders (Master Card, Visa, etc.), PayPal, and TT (Telegraphic Transfer) to ensure a secure transaction.
3 Can you customize a motor to meet specific requirements?
Yes! If you cannot find a suitable model on our website, we can customize motor parameters and gearbox dimensions to match your specific application requirements.
4 What certifications do your motors hold?
Our products are fully certified with CE, FCC, and ISO standards. We can also apply for additional certifications based on your specific regional or industry requirements.
5 How do you handle quality control during production?
We employ professional staff on every production line. Finished motors undergo rigorous testing using advanced equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
6 Can I request motor samples for testing before bulk orders?
Yes, we provide sample support for technical evaluation. Please reach out to our team to discuss your specification needs for the sampling process.