Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a specialized factory focusing on micro DC motors and DC gear motors for over 14 years.
2. What are the payment terms for new customers?
New customers can pay online via Assurance Orders (MasterCard, Visa) or through traditional methods like PayPal and TT.
3. Can you customize a motor if I can't find a suitable one?
Yes, we provide full customization services to match suitable motor specifications according to your specific requirements.
4. Do your motors have quality certifications?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. We can apply for additional certificates if needed.
5. How do you ensure product quality?
We employ professional inspectors on every production line and use advanced equipment like 2.5D Image Testers, Salt Spray Chambers, and Life Testers for final quality checks.
6. What is the typical lead time for samples?
Lead times vary depending on customization requirements, but we generally prioritize efficient processing for sample evaluations to support your development cycle.