❓ Frequently Asked Questions
1. Q: Are you a trading company or manufacturer?
A: We are a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
2. Q: What is the payment term for new customers?
A: We offer multiple payment options including online assurance orders which can be paid with Master Card, Visa, etc. Customers can also pay via PayPal or TT.
3. Q: Can you customize a motor if I can't find a suitable one on the website?
A: Yes, we can customize a suitable motor according to our customer's specific requirements.
4. Q: Do you have certificates for the motors?
A: Yes, we have CE, FCC, ISO, and other certifications. If you have other specific certificate requirements, we can apply for them for you.
5. Q: How is your Quality Control?
A: We have professional checking staff on every production line process. After finishing the whole motor, we use specialized quality machines to test, such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers.
6. Q: Can the transmission dimensions and parameters be modified?
A: Yes, both the transmission dimensions and the motor parameters can be fully customized to meet your application needs.