? Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a specialized factory. We have focused on micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
New customers can pay through online assurance orders using MasterCard or Visa. We also accept PayPal and T/T transfers.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize motor parameters and transmission dimensions according to your specific requirements.
4. What certificates do your motors have?
Our products are certified with CE, FCC, and ISO. We can also apply for other specific certificates if required by your market.
5. How do you handle Quality Control?
We employ professional inspectors on every production line. Finished motors undergo comprehensive testing using advanced equipment like Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, and Noise Testers.
6. What is the typical lead time for customized samples?
The lead time for customized samples typically depends on the complexity of the requirements, usually ranging from 15 to 25 days.