Frequently Asked Questions
1. Are you a trading company or manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
2. What is the payment term for a new customer?
We can draw up an Assurance Order Online for our new customers, which can be paid online with Master Card, Visa, etc. Customers can also pay with PayPal or TT.
3. I can't find a suitable motor on your website, can you customize it for me?
Yes, we can customize a suitable motor according to our customer's specific requirements and technical parameters.
4. Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you have other specific certification requirements, we can apply for them to meet your needs.
5. How is your Quality Control?
We have professional checking staff on every production line process. We use specialized equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers to ensure full quality compliance.
6. Can I get samples before placing a bulk order?
Yes, we provide sample testing to ensure the motor performance meets your application needs before moving to mass production.