❓ Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a specialized factory. We have focused on micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We provide flexible payment options including Online Assurance Orders (supporting MasterCard, Visa), PayPal, and TT transfers.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize a suitable motor including dimensions and technical parameters according to your specific requirements.
4. Do your motors come with official certifications?
Yes, our motors are certified with CE, FCC, ISO, and other standards. We can also apply for specific certificates upon request.
5. How do you ensure product quality control?
We employ professional inspectors on every production line. Our testing facility includes Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers to ensure 100% quality.
6. What is the typical lead time for customized orders?
Lead times depend on the level of customization required; however, our established factory processes ensure efficient production and timely delivery for all motor specifications.