Frequently Asked Questions
Q Are you a trading company or manufacturer?
We are a factory specializing in micro DC motors and DC gear motors for more than 14 years.
Q What is the payment term for a new customer?
We can facilitate online orders for new customers, which can be paid via MasterCard, Visa, PayPal, or TT (Telegraphic Transfer).
Q Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize a suitable motor according to our customer's specific technical requirements.
Q Do you have certificates for the motors?
Yes, we hold CE, FCC, ISO, and other relevant certificates. We can also apply for additional certifications based on your specific requirements.
Q How is your Quality Control process?
We employ professional inspection staff on every production line. Finished products undergo rigorous testing with advanced equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
Q What are your standard delivery methods?
We provide reliable shipping options to ensure all customized motor components reach our global clients safely and efficiently.