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Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a specialized factory. We have focused on micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We support multiple payment methods including online Assurance Orders (Master Card, Visa), PayPal, and TT (Telegraphic Transfer).
3. Can you customize a motor if I can't find a suitable one?
Yes, we provide full customization services. We can design and manufacture a suitable motor based on your specific technical requirements.
4. Do your motors have official certifications?
Yes, our motors carry CE, FCC, and ISO certifications. We can also apply for other specific certificates if required by your market.
5. How do you ensure product quality?
We maintain professional inspection staff on every production line. Finished products undergo rigorous testing using advanced equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, and Noise Testers.
6. Do you provide samples for testing?
Yes, we support sample orders so customers can verify the motor parameters and performance before proceeding with bulk production.