❓ Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a factory specializing in micro DC motors and DC gear motors with extensive manufacturing experience.
2. What are the payment terms for new customers?
We support various payment methods including online secure transactions (Master Card, Visa, etc.), PayPal, and TT (Telegraphic Transfer).
3. Can you customize motors if I can't find a suitable model?
Yes, we provide full customization services to modify motor parameters and dimensions according to your specific requirements.
4. Do your motors have quality certificates?
Yes, our products are certified with CE, FCC, ISO, and other relevant standards. We can also apply for additional certificates if needed.
5. How do you ensure quality control?
We employ professional inspection staff on every production line and use advanced equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, and Noise Testers for comprehensive testing.
6. What is the typical lead time for customized orders?
Lead times vary based on the level of customization. Please consult our technical team with your specific requirements for a detailed timeline.