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Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors with over 14 years of industry experience.
2. What are the payment terms for new customers?
We offer flexible payment options including Online Assurance Orders (Master Card, Visa), PayPal, and TT (Telegraphic Transfer) to ensure a secure transaction.
3. Can you customize a motor if I can't find a suitable model?
Yes! We provide full customization services. We can tailor motor parameters and transmission dimensions to meet your specific technical requirements.
4. Do your motors come with international certifications?
Yes, our products are certified with CE, FCC, ISO, and other relevant standards. We can also apply for specific certificates if required by your region.
5. How do you ensure product quality control?
We maintain strict quality control through professional inspection staff at every stage. Our facility is equipped with Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers to ensure top-tier performance.
6. Do you provide technical support for integration?
Our engineering team provides comprehensive support to help you integrate our DC gear motors into your specific applications effectively.