1. Are you a trading company or a manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors with over 14 years of industry experience.
2. What are the payment terms for new customers?
We offer flexible payment options including Online Assurance Orders (MasterCard, Visa), PayPal, and T/T transfers to ensure a secure transaction.
3. Can you customize a motor if I can't find a suitable one on the website?
Absolutely. We specialize in customizing motor parameters and dimensions to meet our customers' specific application requirements.
4. Do your motors come with industry certifications?
Yes, our motors are certified with CE, FCC, and ISO standards. We can also apply for other specific certificates upon request.
5. How do you ensure product quality control?
We utilize a rigorous QC process with professional staff on every production line. Final testing involves high-precision equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, and Noise Testers.
6. What is the typical lead time for customized orders?
Lead times depend on the complexity of customization and order volume. Please contact our support team with your detailed specifications for a precise timeline.