❓ Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a factory. We have specialized in micro DC motors and DC gear motors for more than 14 years.
2. What is the payment term for a new customer?
We can draw up an Online Assurance Order, which supports payment via Master Card, Visa, etc. Customers can also pay via PayPal or TT.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize a suitable motor according to our customer's specific requirements.
4. Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, and other certifications. If you have specific certificate requirements, we can apply for them for you.
5. How is your Quality Control process?
We have professional inspection staff on every production line. Finished motors undergo testing with specialized equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
6. Do you provide technical support for installation?
Yes, our engineering team can provide technical guidance and parameters to ensure the motor integrates perfectly with your application.