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Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with extensive professional experience.
What is the payment term for a new customer?
We can facilitate Assurance Orders online, which allow payment via Mastercard, Visa, etc. Customers can also choose to pay with PayPal or TT.
Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize a suitable motor according to our customer's specific technical requirements.
Do you have certificates for your motors?
Yes, we hold CE, FCC, ISO, and other relevant certifications. If you have specific requirements for other certificates, we can apply for them as needed.
How do you ensure Quality Control?
We employ professional inspection staff on every production line. Each motor undergoes comprehensive testing using advanced equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
What is the typical lead time for customized orders?
Lead times vary based on the complexity of customization and order volume. Please contact our technical team for a detailed project timeline.