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Frequently Asked Questions
Are you a trading company or a manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years, ensuring direct quality control and competitive manufacturing expertise.
What is the payment term for new customers?
We offer various payment options for convenience, including Ali Assurance Orders (supporting Master Card, Visa, etc.), PayPal, and TT (Telegraphic Transfer).
Can you customize a motor if I can't find a suitable one on the website?
Yes, we provide full customization services. We can design and manufacture a suitable motor according to your specific requirements for parameters and dimensions.
Do you have certificates for your motors?
Yes, our motors are compliant with international standards including CE, FCC, and ISO. We can also apply for additional specific certificates if required by your market.
How do you manage Quality Control?
We employ professional inspectors at every stage of the production line. Our facility uses advanced testing equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers to ensure product excellence.
What kind of after-sales support do you provide?
We provide technical support and professional guidance for all our motor products to ensure seamless integration into your applications.