Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a factory specializing in micro DC motors and DC gear motors with over 14 years of experience.
2. What are the payment terms for new customers?
We support multiple payment methods including online orders via Credit Card (MasterCard, Visa), PayPal, and TT (Telegraphic Transfer).
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize a suitable motor according to your specific requirements and technical parameters.
4. Do your motors have quality certifications?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. We can also apply for specific certificates if required.
5. How do you handle Quality Control?
We have professional inspection staff at every stage of production. Our facility is equipped with advanced testing machines, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
6. Is technical support available for installation and selection?
Our engineering team provides full support for technical specifications, reference drawings, and motor selection to ensure the best fit for your application.