Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
A: We are a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
Q2: What is the payment term for new customers?
A: We can draw up an Assurance Order online, which supports Master Card, Visa, etc. Customers can also pay via PayPal or TT.
Q3: Can you customize a motor if I can't find a suitable one on the website?
A: Yes, we can customize a suitable motor according to our customer's specific requirements.
Q4: Do you have certificates for your motors?
A: Yes, we have CE, FCC, ISO, etc. If you require other certificates, we can apply for them for you.
Q5: How is your Quality Control process?
A: We have professional checking staff on every production line. After assembly, we use machines like Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers to ensure quality.
Q6: Do you provide samples for testing before bulk orders?
A: Yes, we provide samples to ensure the motor parameters meet your application needs before proceeding to mass production.