Frequently Asked Questions
❓ 1. Are you a trading company or manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of experience in the industry.
❓ 2. What are the payment terms for new customers?
We offer flexible payment options including Online Assurance Orders (supporting MasterCard, Visa, etc.), PayPal, and TT (Telegraphic Transfer).
❓ 3. Can you customize a motor if I can't find a suitable one?
Yes, we provide full customization services. We can tailor the motor's dimensions and electrical parameters to meet your specific requirements.
❓ 4. Do your motors have quality certifications?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. We can also apply for specific certificates if required by your region.
❓ 5. How do you ensure product quality?
We employ professional inspectors on every production line. Finished motors undergo rigorous testing using Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
❓ 6. What is the typical lead time for orders?
Lead times depend on the order quantity and whether customization is required. Standard samples are typically processed quickly, while bulk customized orders follow a confirmed production schedule.