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Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We're a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
2. What is the payment term for a new customer?
We can draw up an Ali Assurance Order Online for our new customers, allowing payment via Master Card, Visa, etc. Customers can also pay via PayPal or TT.
3. Can you customize a motor if I can't find a suitable one?
Yes, we can customize a suitable motor according to our customer's specific technical requirements.
4. Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you have other certificate requirements, we can apply for them on your behalf.
5. How is your Quality Control process?
We have professional checking staff on every production line. After assembly, we use testing equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
6. Is technical support available for installation?
Yes, our engineering team provides full support regarding motor parameters and transmission dimensions to ensure perfect integration into your application.