❓ Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We can facilitate online assurance orders which accept Master Card, Visa, and other methods. We also support PayPal and TT payments.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize motors according to our customers' specific requirements, including transmission dimensions and motor parameters.
4. Do your motors come with official certifications?
Yes, we have CE, FCC, ISO, and other relevant certificates. We can also apply for additional certifications if required.
5. How do you handle Quality Control?
We employ professional inspection staff at every production stage. Finished motors undergo comprehensive testing using equipment like Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
6. Is technical support available for motor integration?
Yes, based on our 14 years of expertise in DC gear motors, we provide technical guidance to ensure our customized solutions meet your application needs.