💡 Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
A: We are a factory specializing in micro DC motors and DC gear motors for more than 14 years, ensuring direct production quality and control.
Q2: What are the payment terms for new customers?
A: We offer flexible payment options including Online Assurance Orders (Master Card, Visa), PayPal, and TT transfers to suit your needs.
Q3: Can you customize a motor if I can't find a suitable one on your website?
A: Yes, we provide full customization services to modify transmission dimensions and motor parameters according to your specific requirements.
Q4: Do your motors come with international certifications?
A: Yes, our products are certified with CE, FCC, and ISO. We can also apply for other specific certifications based on your market needs.
Q5: How do you ensure product quality control?
A: We employ professional inspectors on every production line and use advanced testing equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, and Noise Testers.
Q6: What is the typical lead time for customized motor orders?
A: Lead times vary based on the level of customization and order volume. Please contact our technical team for a detailed timeline based on your project specifications.