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Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a specialized factory. We have focused on micro DC motors and DC gear motors for more than 14 years.
2. What is the payment term for a new customer?
We provide flexible payment options including online assurance orders (Master Card, Visa, etc.), PayPal, and TT transfers.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize a suitable motor according to our customer's specific technical requirements.
4. Do you have certificates for the motors?
Yes, we hold CE, FCC, ISO, and other relevant certificates. We can also apply for specific certificates if you have additional requirements.
5. How is your Quality Control managed?
We have professional inspection staff on every production line. Finished motors undergo rigorous testing using machines like Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
6. Is technical support available for installation?
We provide comprehensive technical support for our customized motor solutions to ensure optimal performance in your application.